| HELP CENTRE

Log in to Bound

BEFORE YOUR KICK-OFF

Set up your bound account

There are just a few things to do to get your Bound account ready. We've put together a simple guide to walk you through each step.

About 5 minutes · 3 steps

How money moves through Bound

YOUR PROGRESS

1. Set up your balances

2. Add your recipients

3. Book a test trade

4. Learn the key timings

1

MONEY IN

Set up your balances

  1. On the Dashboard , Click + CREATE (in the Balances section, on the right-hand side)

  2. Choose currency

  3. Click add (Add each currency you expect to send to Bound)

  4. Click the three dots next to the balance to see your funding instructions.

You don’t need to send any money now. A balance simply gives you the funding instructions for that currency.

See how to set up a balance and find your funding instructions

2

MONEY OUT

Add your recipients

  1. Go to WALLET in the menu bar at the top and select Recipients

  2. Select + NEW RECIPIENT

  3. Enter the payee details.

  4. Verify and save. We'll email you a quick code for each new recipient. Enter it to confirm.

Top tip: set a default recipient for each currency

If your funds usually end up in the same place, set a default recipient for each currency. Once funds from a trade clear, they’ll automatically be sent to the account you chose.

See how to set up recipients

3

TEST RUN

Book a test trade

Making a small spot trade is the easiest way to see the full Bound journey in action - from booking your trade and sending us the funds to getting the converted money back.

Book your test trade

We created a draft trade for you, all you need to do is review and accept it

  1. Go to TRADE in the menu bar at the top

  2. Set the date to today or tomorrow to try a spot trade.

  3. Review and accept the trade

Fund your trade

Next, send the funds to Bound so your trade can settle.

  1. On the dashboard, funding due will show you the amount needed to settle your test trade.

  2. Click the + next to the amount to see the funding instructions

  3. Choose the right payment method, such as local rails or SWIFT.

  4. Send the required amount using those instructions.


Once the money reaches us, your trade will show as funded.

Receive your payment

If you've set a default recipient for that currency, there's nothing else to do.

If not, follow the process below:


  1. On your dashoard your balance will now show in the balance section (right hand side).

  2. Click the three dots of that currency and select Create payment

  3. Add payment amount and select recipient

  4. Add payment date, reference and payment reason.

  5. Review and confirm.

That’s the important bit

Money in (Funding)

Fund Bound on the settlement date using your balance funding instructions.

Money out (payments)

Bound sends the settled funds to your chosen recipient.

Fund Bound on the settlement date using your balance funding instructions. Bound sends settled funds to your chosen recipient. Comfortable with that, and your balances and recipients are set up? You’re ready for your kick-off.

Top tips

Timing your payments

Two timings are worth knowing: when your money needs to reach Bound, and when your converted funds can head out the other side.

MONEY IN

11:00

11:00

UK TIME

On the settlement date of your trade, your funds need to reach Bound by 11am UK time. If you remember one cut-off, make it 11am. It means we can settle your trade as planned.

On the settlement date of your trade, your funds need to reach Bound by 11am UK time. If you remember one cut-off, make it 11am. It means we can settle your trade as planned.

Money out: receiving your converted funds

When your converted funds arrive depends on the currency you're receiving and its payment cut-off time.

Default recipient set

Nothing to schedule. We'll send the funds to your chosen account automatically once they're ready.

No default recipient

Schedule your payment before the currency cut-off time below.

Payment cut-off times by currency

For same-day payments, make sure we receive your funding before the cut-off time for your payment currency. Times are shown in UK time and may change on bank holidays.

OTHER CURRENCIES

T+0 = delivered the same working day

T+1 = delivered the next working day