Where Bound has opened an e-money or payment account with a regulated service provider on your behalf:

When funds are posted to your account, in line with regulatory requirements, the regulated payment/e-money institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner e-money/payment institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

If you require a breakdown of the exact amounts of funds you have safeguarded at each of our e-money/payments partners at a particular point in time, please do not hesitate to contact your account representative or email help@bound.co.