Frequently asked questions

What do you want to know? Find the answer you're looking for below, or contact sales if you have further questions

General questions

How does settlement work?

When you fund your Bound account, the funds will flow from your account to Bound's settlement account. These funds are then sent to our Liquidity providers such that the buy currency arrives back into the Bound settlement account on settlement day. As soon as the buy currency funds are received, they will be returned to your Bound account wallet of the appropriate currency.

How long can I hedge for?

Up to 12 months on platform.

Will you notify me about funding cutoffs and receiving money?

Yes! You will recieve reminder emails (opt out) whenever you have funding due that day, as well as confirmations on all bookings, payments and funds received.

Can I change my transactions, including cancel them?

Yes, with the click of a button. Check out our product tour to see how easy it is.

Do I have to post margin with Bound for hedging products?

Subject to financials.

Will I have an account manager or have to go through support each time?

Yes, you will have a Dedicated Account Manager with years of FX expertise at your fingertips.

How does settlement work?

When you fund your Bound account, the funds will flow from your account to Bound's settlement account. These funds are then sent to our Liquidity providers such that the buy currency arrives back into the Bound settlement account on settlement day. As soon as the buy currency funds are received, they will be returned to your Bound account wallet of the appropriate currency.

How long can I hedge for?

Up to 12 months on platform.

Will you notify me about funding cutoffs and receiving money?

Yes! You will recieve reminder emails (opt out) whenever you have funding due that day, as well as confirmations on all bookings, payments and funds received.

Can I change my transactions, including cancel them?

Yes, with the click of a button. Check out our product tour to see how easy it is.

Do I have to post margin with Bound for hedging products?

Subject to financials.

Will I have an account manager or have to go through support each time?

Yes, you will have a Dedicated Account Manager with years of FX expertise at your fingertips.

How does settlement work?

When you fund your Bound account, the funds will flow from your account to Bound's settlement account. These funds are then sent to our Liquidity providers such that the buy currency arrives back into the Bound settlement account on settlement day. As soon as the buy currency funds are received, they will be returned to your Bound account wallet of the appropriate currency.

How long can I hedge for?

Up to 12 months on platform.

Will you notify me about funding cutoffs and receiving money?

Yes! You will recieve reminder emails (opt out) whenever you have funding due that day, as well as confirmations on all bookings, payments and funds received.

Can I change my transactions, including cancel them?

Yes, with the click of a button. Check out our product tour to see how easy it is.

Do I have to post margin with Bound for hedging products?

Subject to financials.

Will I have an account manager or have to go through support each time?

Yes, you will have a Dedicated Account Manager with years of FX expertise at your fingertips.

Payments

Who can I send money to?

Companies in your group structure.

Who can I receive money from?

Also companies in your group structure.

What time is the latest I can fund by on my settlement date?

Funds must arrive before 11am (GMT+1) on the day of settlement.

How long do payments take to send once funded?

Depending on currency, Payments typically take between 0 - 4 hours.

What happens if I don't fund my transaction in time?

No issue at all, your transaction will automatically roll to the next day.

Who can I send money to?

Companies in your group structure.

Who can I receive money from?

Also companies in your group structure.

What time is the latest I can fund by on my settlement date?

Funds must arrive before 11am (GMT+1) on the day of settlement.

How long do payments take to send once funded?

Depending on currency, Payments typically take between 0 - 4 hours.

What happens if I don't fund my transaction in time?

No issue at all, your transaction will automatically roll to the next day.

Who can I send money to?

Companies in your group structure.

Who can I receive money from?

Also companies in your group structure.

What time is the latest I can fund by on my settlement date?

Funds must arrive before 11am (GMT+1) on the day of settlement.

How long do payments take to send once funded?

Depending on currency, Payments typically take between 0 - 4 hours.

What happens if I don't fund my transaction in time?

No issue at all, your transaction will automatically roll to the next day.

Security

How are my funds protected?

For all MIFID regulated customers, all funds will be safeguarded as per FCA guidelines.

What permissions can I set for my team?

Any or all of the below: Conversions creator, Recipient creator, Payments creator, Payments reviewer.

Can I set up multi-factor authentication for my account?

Yes! Each user can enable it in settings.

Is my data secured?

Bound takes both security of funds and data very seriously. We always act honestly, fairly and put the best interest of our customers first. Bound provides a secure environment for companies to carry out their FX requirements. Please see our Privacy policy for more information.

How are my funds protected?

For all MIFID regulated customers, all funds will be safeguarded as per FCA guidelines.

What permissions can I set for my team?

Any or all of the below: Conversions creator, Recipient creator, Payments creator, Payments reviewer.

Can I set up multi-factor authentication for my account?

Yes! Each user can enable it in settings.

Is my data secured?

Bound takes both security of funds and data very seriously. We always act honestly, fairly and put the best interest of our customers first. Bound provides a secure environment for companies to carry out their FX requirements. Please see our Privacy policy for more information.

How are my funds protected?

For all MIFID regulated customers, all funds will be safeguarded as per FCA guidelines.

What permissions can I set for my team?

Any or all of the below: Conversions creator, Recipient creator, Payments creator, Payments reviewer.

Can I set up multi-factor authentication for my account?

Yes! Each user can enable it in settings.

Is my data secured?

Bound takes both security of funds and data very seriously. We always act honestly, fairly and put the best interest of our customers first. Bound provides a secure environment for companies to carry out their FX requirements. Please see our Privacy policy for more information.

  • F¥£K FX
  • F¥£K FX

See it to believe it

Create a free demo account to see the product and try all features or book some time with us if you prefer a guided tour

Currency hedging technology with unrivalled speed and flexibility

Copyright @ 2024 Bound

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.

Bound (Bound Rates Limited) is a limited company registered in England & Wales under number 13036275 with registered offices at 16 Great Chapel Street, London W1F 8FL

Bound Rates Limited (FRN 966723) is authorised and regulated by the Financial Conduct Authority to act as an Investment Firm.​

For clients based in the European Economic Area, payment services are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

For clients based in the United Kingdom and rest of the world, payment services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

See it to believe it

Create a free demo account to see the product and try all features or book some time with us if you prefer a guided tour

Currency hedging technology with unrivalled speed and flexibility

Copyright @ 2024 Bound

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.

Bound (Bound Rates Limited) is a limited company registered in England & Wales under number 13036275 with registered offices at 16 Great Chapel Street, London W1F 8FL

Bound Rates Limited (FRN 966723) is authorised and regulated by the Financial Conduct Authority to act as an Investment Firm.​

For clients based in the European Economic Area, payment services are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

For clients based in the United Kingdom and rest of the world, payment services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

See it to believe it

Create a free demo account to see the product and try all features or book some time with us if you prefer a guided tour

Currency hedging technology with unrivalled speed and flexibility

Copyright @ 2024 Bound

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.

Bound (Bound Rates Limited) is a limited company registered in England & Wales under number 13036275 with registered offices at 16 Great Chapel Street, London W1F 8FL

Bound Rates Limited (FRN 966723) is authorised and regulated by the Financial Conduct Authority to act as an Investment Firm.​

For clients based in the European Economic Area, payment services are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

For clients based in the United Kingdom and rest of the world, payment services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).